How to cancel

Plans change.
Let us know.

01

Cancel from your profile

Cancel the reservation yourself from your member profile, up until 8 hours before class.

02

Inside 8 hours? Email us

Send the name, date and time of the class to isiclasscancel@gmail.com.

03

Cancel on time, keep your session

Cancel within the window and your session is credited back to your account for a future class.

Late cancels and no-shows

What happens
if you miss.

Applies to every class and session when you cancel late or don’t show up.

Unlimited month to month$10Added to your account for each missed or late-cancelled class.
Limited session plans1 sessionDeducted from your account.
Single sessionForfeitedNot refunded. Purchase a new session to attend a future class.

On the waitlist?

If you’re added from the waitlist, you’ll get an email. It’s on you to check for it.

Stay subscribed

Reservation reminders and other important updates come by email, so please don’t unsubscribe.

Check your spam

Make sure our emails aren’t landing in spam or a secondary folder. We can’t control where they land.

Questions about a reservation?

Sign up.
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5229 Montgomery Road · Serving all of Cincy · ironsharpensironpt@gmail.com